Annual Report

Sylvanvale Annual Report 2019–2020

Sylvanvale was founded in 1947 when a group of parents united to form an organisation that would give their children with disability a better quality of life through access to education and social inclusion.

Message from the Chairman

Sylvanvale has faced many challenges over the past few years, but none as disruptive as the COVID-19 pandemic, following directly after the bushfires that impacted many of our services and customers. Almost overnight, we had to adapt quickly to an emerging crisis, and fast developing advice from government on the best way to respond. For the full message, CLICK HERE.

Jeff McCarthy


Message from the CEO

When the new financial year began on 1 July 2019, it was a very different world to the one we live in today. For the full message, CLICK HERE.

Leanne Fretten

Chief Executive Officer

Our Goals



In 2019–2020 Sylvanvale achieved an operating surplus of $3.7 million.

This year’s financial results were materially impacted by the COVID-19 pandemic and resultant government restrictions on the operations with several services severely restricted or closed from March 2020. The pandemic resulted in additional compliance and safety costs for the business with the aim to keep our staff and customers safe. The financial impact was largely offset by government subsidies (namely the Commonwealth Jobkeeper Payment program). The government subsidies;

• helped to ensure Sylvanvale customers and staff remained COVID-19 free,

• ensured the business continued to provide vital and essential services to the community and;

• financially supported our staff while services were closed

The transition into safely re-opening has begun and will be a key focus during the 2021 financial year.

CLICK HERE to view our full financial summary.

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