fbpx

Welcome to Sylvanvale – Our passion is supporting you to achieve your goals.

en English

Visitor Requirements

Updated 12 January 2022

In keeping with NSW Health advice, the following protocols are now in place when visiting a Sylvanvale site.

Sylvanvale will maintain appropriate screening and infection prevention measures to safeguard the health and wellbeing of the people we support. These restrictions are designed to reduce the risk of transmission of COVID-19 in Sylvanvale operated Supported Independent Living (SIL) households, and to ensure the people we support continue to receive essential services.

Staff use forehead thermometer to check temperature for covid-19 symptoms

N95 or P2 face masks are mandatory for both staff and visitors.

Visitor Access Requirements

Visitation at all of our SIL houses is permitted with the following conditions.

  • All visits must be scheduled with the Site Manager.
  • Two visitors aged 12 years and over, plus 2 visitors under 12 years, per resident per day.
  • All visitors aged 12 years and over must be fully vaccinated.
  • All visitors must have a negative Rapid Antigen Testing (RAT) prior to the visit and provide evidence of this to Sylvanvale staff.
  • Visitors must have proof of vaccinationor a medical exemption.
  • All residents receiving a visitor must be fully vaccinated.

 

Staff or visitors must not enter the facility at all if they:

  • have COVID-19 symptoms;
  • are a contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements;
  • are waiting for a COVID-19 test result;
  • have been to an overseas country of concern in the last 14 days;
  • have been to other overseas countries (not of concern) in the previous 14 days, unless they are fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW.

 

Current COVID site entry protocols continue and must be strictly adhered to by all staff and visitors:

  • If you’re unwell, do not attend a Sylvanvale site.
  • If you have any symptoms, get COVID tested.
  • Good hygiene including frequent hand washing must occur.
  • Temperature testing at entry point of all sites, for all staff and visitors.
  • Service NSW QR Code check in and out .

 

SIL participants can also attend the homes of family and friends if those households are fully vaccinated. Evidence of vaccination status will be requested by the Site Manager.

Screening At Site Entrances

Current COVID site entry protocols continue and must be strictly adhered to by all staff and visitors:

  • If you’re unwell, do not attend a Sylvanvale site.
  • If you have any symptoms, get COVID tested.
  • Good hygiene including frequent hand washing must occur. 
  • ALL staff are required to undertake a Rapid Antigen Test (RAT) prior to commencing shift.  
  • All staff will continue to wear N95/P2 mask, shield or goggles, gown and gloves 
  • Temperature testing at entry point of all sites, for all staff and visitors.
  • Service NSW QR Code check in and out .

 

You will continue to be screened upon entry. This means that EVERYONE entering this site will have their temperature screened BEFORE entry is allowed. If you refuse to have your temperature taken, staff will refuse you entry to the site.

  • The temperature check will be conducted by a member of the site team, using a standard thermometer with a disposable cap and relevant PPE.
  • If you have a temperature of 37.5 degrees or above, you will be asked to leave the site immediately.

Related Content

Impact to Our Services

Vaccination Information

Additional Resources