2020 Voice Survey Results

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2020 Voice Survey Results


CEO Message

Thank you for taking the time to complete the recent Voice Survey and for sharing your opinions on our performance as an organisation.


Whilst the COVID-19 pandemic has been most challenging for the people we support, families indicated high satisfaction with our performance and ability to keep our participants safe.


Our Management team are now using the survey results to plan improvements to our services and processes throughout the year.



What We Are Doing Well

We saw significant improvements across most areas when compared to 2019:


 
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