Welcome to Sylvanvale – Our passion is supporting you to achieve your goals.

Meet our Support Coordination Team

Support coordinator showing client Sylvanvale booklet

Support Coordination helps National Disability Insurance Scheme (NDIS) participants make the most of their NDIS funds. It is funded by the NDIS. 

Once a plan has been approved, participants work with Support Coordinators to determine how their funds will be spent and to connect with providers. Support Coordinators can also assist you with your plan review if the NDIS isn’t meeting your needs. 

Not every participant is funded for Support Coordination, but everyone can ask for it.  

Support coordinator showing participant iPad screen

How do I know if I have Support Coordination? 

If your NDIS plan contains one of the following line items, you have Support Coordination funding. 

Item Number 

Item Name and Notes 

07_001_0106_8_3

Support Coordination Level 1: Support Connection

07_002_0106_8_3

Support Coordination Level 2: Coordination of Supports

07_004_0132_8_3

Support Coordination Level 3: Specialist Support Coordination

How can I get Support Coordination if I don’t already have it? 

If Support Coordination isn’t currently included in your NDIS plan, you will need to show the NDIS that you need some help to navigate the NDIS independently. 

You can ask for Support Coordination by: 

  • Mentioning it in your NDIS planning meeting 
  • Requesting it in your plan review 
  • Applying for an Unscheduled Review to ask for Support Coordination. 

Sylvanvale’s Support Coordinators 

Sylvanvale provides Support Coordination throughout the greater Sydney region.  

Support can be provided at face-to-face meetings in your home or in the community, over the phone, via email or video conferencing. Our experienced team can help you to activate your National Disability Insurance Scheme (NDIS) plan, secure services and prepare for your plan review. 

The team provides its services in a transparent and unbiased manner. 

Our Team

Lauren: 

Support Coordination Manager 

Working in the disability sector while managing a team is deeply fulfilling for me. It means I get to contribute to the wellbeing of individuals with diverse abilities, while also fostering a cohesive and supportive team dynamic that enhances our collective ability to create positive change. 

Lauren Hodson
Aida Derbas

Aida: 

Senior Support Coordinator 

My 17 years of lived experience has allowed me to develop a caring, respectful, and warm disposition for people with disabilities. I strive to make a real difference in people’s lives to be independent, confident and a part of their community.”

Jerusha: 

Support Coordinator 

I am passionate about helping people achieve their goals. I am adaptable and versatile, taking the time to understand each person’s needs and preferences so that they can lead their best life with the right supports in place.

Jerusha Pather

Susan: 

Support Coordinator 

Empowering my clients to embrace their abilities and achieve independence is both inspiring and transformative, creating moments of joy and pride that stay with me.

Ashmita K C Bhattarai

Ashmita:  

Support Coordinator 

Being a Support Coordinator allows me to make a meaningful difference in my clients’ lives every day. By making these small efforts consistently, I can help my clients experience the joy of independence on a daily basis.

Sylvanvale’s Support Coordination Team is here to help you get the most out of your NDIS Plan. To find out more, call us on 1300 244 577.