Sylvanvale Annual Report 2021–2022
Sylvanvale was founded in 1947 when a group of parents united to form an organisation that would give their children with disability a better quality of life through access to education and social inclusion.
Our Vision
A community working in partnership to support people with disability to live the life they choose.
Our Purpose
Enabling independence for people living with disability.
Our Values
We embrace a strong person centred approach, underpinned by the values we live by: Belonging, Choice, Contribution, Respect and Safety.
Message from the Chairman
The past year has been the most challenging in our organisation’s history.
It started with a race against time as the team worked to secure vaccinations for the people we support and workers, while trying to keep everyone safe from the highly transmissible Delta variant.
Jeff McCarthy
Chairman
Message from the CEO
The ever-evolving nature of the COVID-19 pandemic meant our teams have continued to operate under immense pressure. Our workers have risen to the challenge, displaying more than ever, the depth of their commitment to the people we support and to our organisation.
Leanne Fretten
Chief Executive Officer
Our Goals
Customer-First Philosophy and Culture
Provide high quality services that meet the needs of our customers and the choices they make.
Quality-Driven Practice
Through a capable and informed workforce, foster a positive culture that supports high-quality supports and flexible service delivery.
Sustainability
Improve our productivity and efficiency to support growth, innovation and sustainability.
Financial Summary
In 2021-2022, Sylvanvale Limited achieved an operating surplus of $3.98 million.
This year’s financial results were materially impacted by the continuing COVID-19 pandemic and a reduction of funded Supported Independent Living (SIL) supports under the National Disability Insurance Scheme (NDIS). The government’s funding of individuals saw supports reduced for the people we support.
The financial impact was largely offset by Government NDIA COVID subsidies, which supported the continuing provision of services during the pandemic.
During the year, the organisation implemented a technology capital improvement project that moved Sylvanvale’s WiFi to a new network – giving customers better, faster WiFi coverage. Next year we will continue to invest in IT infrastructure to improve administrative efficiency and to facilitate growth strategies of new service offerings, including the innovative community cooperative operational model.
Management will also remain focused on monitoring expense management, with a view to mitigating costs to ensure the organisation’s sustainability going forward.