Based on the results of our 2026 Staff Engagement Survey, Sylvanvale has been recognised as a winner of the Xref Engage Best Workplace Awards for 2026.
This award celebrates organisations that demonstrate outstanding people management practices and foster highly engaged workplaces. This achievement reflects the genuine feedback, commitment, and engagement of our staff who participated in our most recent Staff Engagement Survey. This survey, conducted by Xref Engage, collects feedback anonymously from our staff, the people we support, and their family and carers, and converts it into actionable reports.
Our staff’s voices matter
Every two years, Sylvanvale conducts a Staff Engagement Survey to ensure our people’s voices are heard and meaningfully considered in our organisational planning and strategy. As the people on the ground supporting individuals every day, our Support Workers play a critical role in helping us understand the needs of the people we support and how we can continue to improve.
The insights gathered through these surveys directly inform the way we operate. As a result, we have introduced clear, practical changes over time — including Sylvanvale’s employee recognition programs and initiatives that enhance the quality of support we provide — based on feedback from previous surveys.
Survey results
In our 2026 survey, we achieved an average staff satisfaction score of 81%, exceeding the award’s minimum requirement of 80% across all survey questions. This result also sits well above the industry average of 76%.
We also recorded a 75% participation rate, surpassing our previous highest rate of 72% and marking our strongest level of engagement since the survey began.
A shared achievement
The Xref Engage Best Workplace Award is a testament to the ongoing work we are doing to strengthen engagement across our organisation, and to the collective effort of our staff. Their feedback helps us realise our vision of a community working in partnership to support people with a disability to live the life they choose.
